Emoji Strike support
We read every message and answer by email, usually within a couple of days.
Quick answers
Achievements and leaderboards
They come from Google Play Games on Android and Game Center on iPhone, so you need to be signed in to them. What you earn while you’re not signed in is kept on your phone, and goes to them when you sign in. On Android, Google Play Games is offered only to players 13 or older; younger players keep their trophies in the game.
Your progress
Your scores and progress are saved on your phone, and never come to us. Deleting the game deletes them, and we have no copy to bring back. If your phone backs up its apps (Android’s backup, iCloud or a computer), the backup includes your progress, so it can come back on a new phone.
Crash reports
If the game crashes, a report of what broke reaches us through Sentry, the service we use for them: the code that failed, the game’s version, and your phone’s model and system. It holds no name and no ID of you or your phone. Reports are on unless you turn them off: Settings → Crash reports → Off.
Privacy
No account, no ads, no analytics and nothing to buy inside the game. The whole story is in the Emoji Strike privacy policy.
Write to us at hello@middlepoint.io.